The selection of photos is the beginning of the design of the Giant Minifigs. Upload a front, full-body, clear photo with no cover, wearing bright colors or patterned clothing for the best results. The customization includes the character's hairstyle, expression, and more. The size represents the stature of the person standing, not the actual height while sitting or lying. Material: PLA Eco-friendly. This product is a customized item, uniquely made. Therefore, once sold, it cannot be returned for resale. Refunds are available if requested before design and production begin. A 50% refund is available after design has started, but no refund is available once production has begun.